Sends polite payment nudges
Customers receive clear reminders in your tone, with timing and wording set around your process.
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Payments Agent · Get paid · Invoices · UK tradesChase unpaid invoices without the awkward admin.
Chase unpaid invoices without the awkward admin.
AI follows up until payment moves.
Payment Chasing sends polite reminders for unpaid invoices, follows your stop rules, and keeps payment follow-up visible without adding another admin shift.
Day duefirst polite chase goes out on time, not weeks later(target)
✓Managed by a UK-based team
✓Live in 7 days once setup is complete
✓£999 setup, then £399 monthly, monthly rolling
customerjourneys.ai/payment-chasing
Live workspace
Payment Chasing
Invoice follow-up
Invoice overdue
Customer has not paid after the repair visit and the invoice is still outstanding.
AI sends a polite reminder, shares the payment link, and stops when payment is received.
Payment chase visible
Empire CRM
UpdatedRecord
Invoice checked
Record
Reminder sent
Record
Payment link included
Record
Stop rule active
Unpaid invoices chased without manual reminders
Payment links and next steps sent clearly
Escalation when a customer replies or disputes
The agents, in numbers:
8 secSpeed-to-lead target for new enquiries
£999Managed setup around your services, diary, and tone
£399Monthly rolling management with no lock-in
Customers
Working with practical teams across service, trade, and operations.
A few of the businesses connected to CustomerJourneys.ai AI agents, automation, and workflow work.
Get paidPayment Chasing
Payment Chasing
built around real trade workflows.
Built for trades where completed work should not sit unpaid because nobody had time to chase.
Stops when the chase should stop
The workflow stops when the customer pays, replies, disputes, or needs a human response.
Keeps cash follow-up visible
Outstanding invoices and next actions are easier to track, so payment chasing is not hidden in someone's head.
Managed around your rules
We tune message timing, escalation points, and tone so chasing stays firm, polite, and appropriate.
One managed offer
Built, launched, and tuned by CustomerJourneys.ai.
This is not a self-serve widget. We map your services, diary, tone, fallback rules, and channels, then keep improving the workflow after launch.
Setup
£999
Monthly
£399 monthly
Launch
Live in 7 days
Terms
No lock-in
FAQs
Payment Chasing questions
Will payment reminders sound too aggressive?
No. Timing, tone, and frequency are configured so messages stay polite and practical.
Can it include payment links?
Yes, where your payment process supports links, the workflow can include the right next step.
What if a customer disputes an invoice?
The workflow can stop and escalate to a human with the context instead of continuing to chase.
See the Payments Agent in the full front-desk flow.
Watch how CustomerJourneys.ai answers enquiries, fills the diary, chases follow-up, and keeps the office moving.
Live in 7 days. £999 setup. £399 monthly. No lock-in. UK-based.