Responds before the customer disappears
New enquiries get a fast, useful reply so your business is present while the customer is still deciding who to book.
The AI Front Desk for UK Trades — a team of AI agents that answers, books, follows up, and gets you paid. Book a demo
Lead Agent · Follow up · New leads · UK tradesReply while the lead is still hot.
Reply while the lead is still hot.
Website forms, Google LSA, and ad leads handled fast.
Lead Handling responds to website forms, Google Local Services, and ad leads, asks the next useful question, and keeps nudging the customer toward a booking.
<8sfirst reply to web, ad, and Google LSA leads(target speed-to-lead)
✓Managed by a UK-based team
✓Live in 7 days once setup is complete
✓£999 setup, then £399 monthly, monthly rolling
customerjourneys.ai/lead-handling
Live workspace
Lead Handling
New lead
Google Local Services enquiry
Customer needs a plumber nearby and has sent the same request to multiple companies.
AI replies quickly, checks job type, location, urgency, and best booking window.
Lead engaged before it cools
Empire CRM
UpdatedRecord
Source tagged
Record
Reply sent
Record
Postcode checked
Record
Follow-up scheduled
Faster first response to web and ad enquiries
Paid leads qualified before office review
Quiet leads chased with clear stop rules
The agents, in numbers:
8 secSpeed-to-lead target for new enquiries
£999Managed setup around your services, diary, and tone
£399Monthly rolling management with no lock-in
Customers
Working with practical teams across service, trade, and operations.
A few of the businesses connected to CustomerJourneys.ai AI agents, automation, and workflow work.
Follow upLead Handling
Lead Handling
built around real trade workflows.
Built for paid and organic leads that need a response now, not tomorrow.
Handles your main lead sources
Website forms, Google Local Services, and ad leads can be routed into one clear workflow instead of sitting in separate inboxes.
Qualifies without slowing the lead down
The agent gathers service, area, urgency, contact details, and photos where useful while keeping the conversation moving.
Follows up when there is no reply
Polite reminders keep warm leads moving without relying on someone in the office remembering every chase.
One managed offer
Built, launched, and tuned by CustomerJourneys.ai.
This is not a self-serve widget. We map your services, diary, tone, fallback rules, and channels, then keep improving the workflow after launch.
Setup
£999
Monthly
£399 monthly
Launch
Live in 7 days
Terms
No lock-in
FAQs
Lead Handling questions
Which lead sources can it handle?
We map the sources you use during setup, including website forms, Google Local Services, paid ads, and other connected enquiry channels.
Does it keep chasing forever?
No. Follow-up timing, message count, and stop rules are configured around your sales process.
Can a human take over?
Yes. The workflow is designed so your team can step in with context when a lead is ready or needs judgement.
See the Lead Agent in the full front-desk flow.
Watch how CustomerJourneys.ai answers enquiries, fills the diary, chases follow-up, and keeps the office moving.
Live in 7 days. £999 setup. £399 monthly. No lock-in. UK-based.