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AI front desk for locksmiths and security

Separate urgent locksmith calls from planned security jobs without losing either.

For locksmith and security teams that need emergency response, survey booking, quote follow-up, and secure handoffs.

Urgent lockout work and planned security installs need different handling. The system captures both, qualifies the route, and keeps follow-up moving.

What the system handles

Built around how locksmiths & security installers work.

The agents are weighted around your trade: Voice, Messaging, and Web Chat for first response, the Lead Agent for quote chase, and the Payments Agent for diary, invoice, and review prompts.

Emergency jobs going elsewhere

Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.

Security surveys not booked fast enough

Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.

Quotes not chased

Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.

Urgent vs planned work mixed together

Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.

No upgrade follow-up

Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.

Owner handles too much first contact

Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.

Job journey

Emergency response plus survey follow-up
from enquiry to follow-up.

01

Missed enquiry

The capture agents answer, log the customer, and create the locksmith and security enquiry before it goes cold.

02

Qualified job

The system asks for job type, urgency, address or postcode, contact details, photos where useful, and the next action needed.

03

Booking or quote

The workflow routes the work to the diary, quote chase, or office-review step depending on your rules and the type of work.

04

Follow-up

Follow-up sequences, booking reminders, and office-review recovery cases keep the customer moving instead of relying on memory.

05

Invoice or repeat work

The Payments Agent and workflow keep invoice reminders, payment nudges, review requests, service reminders, and reactivation flows visible.

Typical workflow outcome

Locksmith/security enquiry → urgent or survey route → booking/quote → follow-up → invoice or upgrade reminder

The aim is not to replace judgement. It is to make sure the enquiry is answered, context is collected, the job is visible, and quote or payment actions do not depend on spare time.

See how it works for locksmiths & security installers.

See how a team of always-on AI agents answers calls, books jobs, follows up leads and messages, and chases payments while you stay on the tools.

Live in 7 days. £297 monthly. No lock-in. UK-based.