Out-of-hours calls missed
Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.
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AI front desk for drainage
Handle urgent drainage enquiries before the customer rings someone else.
For emergency callout teams that need fast response, postcode and urgency qualification, dispatch visibility, and post-job follow-up.
Drainage customers are usually stressed and ready to book. The system answers quickly, qualifies the issue, routes the job, and keeps the office and engineer aligned.
What the system handles
Built around how drainage & emergency callout businesses work.
The agents are weighted around your trade: Voice, Messaging, and Web Chat for first response, the Lead Agent for quote chase, and the Payments Agent for diary, invoice, and review prompts.
Slow qualification of urgent jobs
Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.
Dispatch decisions made on poor intake
Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.
Second-stage work not followed up
Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.
Commercial customers not reactivated
Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.
Weak post-job review flow
Mapped to the right agent inside one private workspace, with job context visible to the office, engineer, and owner.
Job journeyUrgent response and dispatch
Urgent response and dispatch
from enquiry to follow-up.
01
Missed enquiry
The capture agents answer, log the customer, and create the drainage enquiry before it goes cold.
02
Qualified job
The system asks for job type, urgency, address or postcode, contact details, photos where useful, and the next action needed.
03
Booking or quote
The workflow routes the work to the diary, quote chase, or office-review step depending on your rules and the type of work.
04
Follow-up
Follow-up sequences, booking reminders, and office-review recovery cases keep the customer moving instead of relying on memory.
05
Invoice or repeat work
The Payments Agent and workflow keep invoice reminders, payment nudges, review requests, service reminders, and reactivation flows visible.
Typical workflow outcome
Drainage enquiry → urgent qualification → callout booking → job board → invoice/review follow-up
The aim is not to replace judgement. It is to make sure the enquiry is answered, context is collected, the job is visible, and quote or payment actions do not depend on spare time.
See how it works for drainage & emergency callout businesses.
See how a team of always-on AI agents answers calls, books jobs, follows up leads and messages, and chases payments while you stay on the tools.
Live in 7 days. £297 monthly. No lock-in. UK-based.