Answers buying questions instantly
Availability, service area, job fit, next steps, and basic pricing language can be answered before the visitor leaves.
The AI Front Desk for UK Trades — a team of AI agents that answers, books, follows up, and gets you paid. Book a demo
Web Chat Agent · Answer · Website chat · UK tradesStop website visitors leaving without a trace.
Stop website visitors leaving without a trace.
AI answers questions and captures job details.
Web Chat Agent answers common website questions, qualifies the job, captures useful details, and turns anonymous visitors into office-ready enquiries.
On-pagecatches the visitor before they bounce(target)
✓Managed by a UK-based team
✓Live in 7 days once setup is complete
✓£999 setup, then £399 monthly, monthly rolling
customerjourneys.ai/web-chat-agent
Live workspace
Web Chat Agent
Website chat
Burst pipe question
Visitor asks if you cover their postcode and whether anyone can come today.
AI answers service-area questions and captures issue, postcode, photo, and contact details.
Website visitor captured
Empire CRM
UpdatedRecord
Question answered
Record
Postcode captured
Record
Issue summarized
Record
Callback queued
More usable enquiries from existing site traffic
After-hours website capture without office cover
Clearer customer context before your team replies
The agents, in numbers:
8 secSpeed-to-lead target for new enquiries
£999Managed setup around your services, diary, and tone
£399Monthly rolling management with no lock-in
Customers
Working with practical teams across service, trade, and operations.
A few of the businesses connected to CustomerJourneys.ai AI agents, automation, and workflow work.
AnswerWeb Chat Agent
Web Chat Agent
built around real trade workflows.
Built for visitors who want a quick answer before they decide who to contact.
Captures more than a name and email
The chat asks for useful trade details like postcode, issue type, urgency, contact details, and photos where relevant.
Moves visitors toward a booking
Qualified visitors are guided to the next step instead of being told someone might get back to them later.
Keeps risky questions controlled
Guardrails and escalation rules stop the chat making promises your team cannot keep.
One managed offer
Built, launched, and tuned by CustomerJourneys.ai.
This is not a self-serve widget. We map your services, diary, tone, fallback rules, and channels, then keep improving the workflow after launch.
Setup
£999
Monthly
£399 monthly
Launch
Live in 7 days
Terms
No lock-in
FAQs
Web Chat Agent questions
Can the chat go on our current website?
Yes. We fit it around your current site and configure the questions, tone, and routing during setup.
Can it answer pricing questions?
Only where you want it to. We can use ranges, callout language, or escalation depending on your rules.
Will it replace our contact form?
No. It can sit alongside your form and help visitors who need a faster answer.
See the Web Chat Agent in the full front-desk flow.
Watch how CustomerJourneys.ai answers enquiries, fills the diary, chases follow-up, and keeps the office moving.
Live in 7 days. £999 setup. £399 monthly. No lock-in. UK-based.