Answers when you cannot pick up
Calls are handled during jobs, evenings, weekends, and busy office periods so customers do not hit voicemail and ring someone else.
The AI Front Desk for UK Trades — a team of AI agents that answers, books, follows up, and gets you paid. Book a demo
Voice Agent · Answer · Phone calls · UK tradesNever miss the call that could become tomorrow's job.
Never miss the call that could become tomorrow's job.
AI voice agent answers and books 24/7.
24/7 Call Answering picks up missed, busy, and after-hours calls, qualifies the job, captures the details, and moves good enquiries toward a booked visit.
2 ringsanswered 24/7, even when you are mid-job(target)
✓Managed by a UK-based team
✓Live in 7 days once setup is complete
✓£999 setup, then £399 monthly, monthly rolling
customerjourneys.ai/247-call-answering
Live workspace
24/7 Call Answering
Inbound call
No heating today
Customer calls while the team is on site. They need help today and are ready to book.
AI answers, checks urgency, postcode, access, and booking intent.
Job details captured for booking
Empire CRM
UpdatedRecord
Caller answered
Record
Urgency checked
Record
Postcode captured
Record
Booking path opened
Missed calls answered before customers move on
After-hours demand captured without office cover
Cleaner handoff from phone call to booked job
The agents, in numbers:
8 secSpeed-to-lead target for new enquiries
£999Managed setup around your services, diary, and tone
£399Monthly rolling management with no lock-in
Customers
Working with practical teams across service, trade, and operations.
A few of the businesses connected to CustomerJourneys.ai AI agents, automation, and workflow work.
Answer24/7 Call Answering
24/7 Call Answering
built around real trade workflows.
Built for trades who cannot stop mid-job every time the phone rings.
Qualifies before handoff
The agent asks for service type, postcode, urgency, contact details, and access notes so the office gets a useful enquiry, not a vague message.
Books or escalates with context
Simple jobs can move toward a diary slot. Complex or risky calls are flagged for a human with the important details already captured.
Keeps the trail visible
Call notes and next actions stay in the workflow so nothing depends on memory, voicemail, or scraps of paper.
One managed offer
Built, launched, and tuned by CustomerJourneys.ai.
This is not a self-serve widget. We map your services, diary, tone, fallback rules, and channels, then keep improving the workflow after launch.
Setup
£999
Monthly
£399 monthly
Launch
Live in 7 days
Terms
No lock-in
FAQs
24/7 Call Answering questions
Does this replace our current phone number?
No. It works around your current setup so missed, overflow, and after-hours calls can still be answered.
Can it book straight into our diary?
Where your process allows it, yes. Otherwise it queues the enquiry for office approval with the details already captured.
What happens with emergencies?
Emergency rules are mapped before launch so urgent calls can be flagged, routed, or escalated correctly.
See the Voice Agent in the full front-desk flow.
Watch how CustomerJourneys.ai answers enquiries, fills the diary, chases follow-up, and keeps the office moving.
Live in 7 days. £999 setup. £399 monthly. No lock-in. UK-based.