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Case study

Baxters Heating logo

An AI agent that answers every lead in seconds — and books it.

Heating · Yorkshire & Greater Manchester

A heating firm was generating real demand but losing it to slow replies — leads went cold before anyone could call back.

01 · Strategy

Where we started

The demand was already there; the leak was speed. When a lead waits, it goes elsewhere — so the first win was answering every enquiry instantly and booking it, before the paid-for demand cooled off.

02 · Implementation

What we built

Every enquiry answered in seconds, across channels, 24/7
Each lead qualified — the right questions asked up front
Jobs booked straight into the diary
Connected to the tools the team already runs

03 · Outcome

What changed

  • Every lead answered in seconds, day or night
  • More of the same demand turned into booked jobs
  • Nothing slipping between enquiry and diary

Watch the build — an AI agent that answers every lead in under 5 seconds

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